Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. For England, we offer only DHL Express, with delivery within 24–48 hours straight to your door.
Shipping Costs
We offer DHL Express for fast delivery to England.
Express delivery within 24–48 hours.
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna options:
PayPal
Ongredients is a Korean skincare brand that combines natural, vegan, and cruelty-free ingredients with efficiency and gentleness. With minimalist formulations and dermatologically tested products, it is particularly suitable for sensitive skin. The products focus on strengthening the skin barrier, soothing irritation, and moisturizing without unnecessary additives.
Glycerin, Propanediol, Caprylic/Capric Triglyceride, Cetyl Ethylhexanoate, 1,2-Hexanediol, Phenyl Trimethicone, Polysorbate 60, Arginine, Coptis Japonica Root Extract, Carbomer, Butylene Glycol, Corchorus Olitorius Leaf Extract, Daucus Carota Sativa (Carrot) Root Extract, Ilex Paraguariensis Leaf Extract, Borago Officinalis Extract, Centella Asiatica Extract, Ethylhexylglycerin, Tripeptide-1, Copper Tripeptide-1, Palmitoyl Pentapeptide-4, Palmitoyl Tripeptide-1, Hexapeptide-11, Water, Hydroxyethyl Urea, Palmitoyl Hexapeptide-12, Pentylene Glycol, Panthenol, Glucose, Caprylyl Glycol, Polyglyceryl-10 Laurate, Palmitoyl Tetrapeptide-7, Oligopeptide-2, Oligopeptide-3, Oligopeptide-1, Helianthus Annuus (Sunflower) Seed Oil, Folic Acid, Glyceryl Stearate, Water(Aqua), C14-22 Alcohols, Xylose, Asiatic Acid, Ethoxydiglycol, Avena Sativa (Oat) Peptide, Candida Bombicola/Glucose/Methyl Rapeseedate Ferment, Sodium Hyaluronate, Dipropylene Glycol, Hydrolyzed Hyaluronic Acid, Hydrolyzed Collagen, Hyaluronic Acid, Lecithin, Acetyl Hexapeptide-8, Pantothenic Acid, Hydrogenated Lecithin, Hexapeptide-9, Ceramide NP, Palmitoyl Tripeptide-5, Simmondsia Chinensis (Jojoba) Seed Oil, Decyl Glucoside, C12-20 Alkyl Glucoside, Acetyl Glutamine, Madecassic Acid, Acetyl Tetrapeptide-2, Acetyl Tetrapeptide-5, Hydroxyacetophenone, Bacillus/Soybean Ferment Extract, Polyglutamic Acid, Sodium Hyaluronate Crosspolymer, Madecassoside, Asiaticoside.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
