Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. Normal delivery time is 3–5 business days. The shipment is delivered to the nearest pick-up point or directly to your home with DHL, depending on the shipping option you choose at checkout.
If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with both DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna
PayPal
KUNDAL is a Korean brand that combines natural ingredients with modern K-beauty. Focusing on macadamia oil, honey, and botanical extracts, KUNDAL offers cruelty free skin and hair care that both strengthens, hydrates, and provides a luxurious sensory experience. Popular series such as Honey & Macadamia and Mugwort are loved worldwide for their gentle yet effective formulations.
Water, Cetearyl Alcohol, Stearyl Alcohol, Dimethicone, Behentrimonium Chloride, Cyclopentasiloxane, Propylene Glycol, Amodimethicone, Alcohol, Tocopheryl Acetate, Dimer Dilinoleyl Dimer Dilinoleate, Hydroxyacetophenone, Dipropylene Glycol, Caprylic/Capric Triglyceride, Trehalose, Steartrimonium Chloride, Caprylyl Glycol, C12-14 sec-Pareth-7, Macadamia Ternifolia Seed Extract, Honey Extract, Betaine, Disodium EDTA, Cyclomethicone, Trideceth-10, Butylene Glycol, Arachidyl Alcohol, Panthenol, 1,2-Hexanediol, Cetyl Alcohol, Citric Acid, Brassicamidopropyl Dimethylamine, Dipotassium Glycyrrhizate, Calendula Officinalis Flower Oil, Cocos Nucifera (Coconut) Oil, Persea Gratissima (Avocado) Oil, Argania Spinosa Kernel Oil, Butyrospermum Parkii (Shea) Butter, Prunus Armeniaca (Apricot) Kernel Oil, Sclerocarya Birrea Seed Oil, Silk Amino Acids, Cyclohexasiloxane, Hydrolyzed Soy Protein, Hydrolyzed Collagen, Hydrolyzed Keratin, Hydrolyzed Silk, Glycerin, Polygonum Multiflorum Root Extract, Angelica Gigas Root Extract, Asarum Sieboldi Root Extract, Portulaca Oleracea Extract, Thuja Orientalis Leaf Extract, Lycium Chinense Fruit Extract, Sophora Angustifolia Root Extract, Nelumbo Nucifera Flower Extract, Prunus Serrulata Flower Extract, Salvia Officinalis (Sage) Extract, Camellia Japonica Flower Extract, Propolis Extract, Acorus Calamus Root Extract, Malpighia Emarginata (Acerola) Fruit Extract, Euterpe Oleracea Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Prunus Serotina (Wild Cherry) Fruit Extract, Prunus Persica (Peach) Fruit Extract, Adansonia Digitata Seed Extract, Moringa Oleifera Seed Extract, Laminaria Japonica Extract, Carthamus Tinctorius (Safflower) Flower Extract, Ginkgo Biloba Leaf Extract, Sodium Hyaluronate, Ceratonia Siliqua (Carob) Fruit Extract, Camellia Japonica Leaf Extract, Diospyros Kaki Fruit Extract, Fragrance.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
